Missing Part / Broken Part This smoker showed up to me missing one of the rails that hold the racks in place. The first time I used it, the handle for one of the smoke dampers fell right off in my hand.So why 5 stars? Two words: CUSTOMER SERVICE!!!!I remember specifically ordering this grill because I noticed that the company responded to nearly every negative review and even some of the positive ones. When a company stands behind their product that well, you have to give them a chance. I was not disappointed…
Works great for occasional user! This product works as billed. Stainless steel grates are into their third season and still look brand new. No signs of rust, but I do keep it covered most of the time. The only issue is that there are times when it will not reach the desired temp (220-240 degrees) when it is cold outside. I do have some suggestions for you:1. In photo 1 see a simple addition I made to add liquid to the liquid holding tray while cooking. This is so you do not have to open the door to add liquid while…
SunPatio Smoker Cover 40 inch, Electric Smoker Grill Covers Heavy Duty Waterproof, UV and Fade Resistant, Square Gas BBQ Smoker Cover for New Model Smokers Masterbuilt, Char-Broil and Smoke
... area for quite some time and this cover is excellent. The water just beads off
SunPatio Outdoor Smoker Cover 30 Inch, Heavy Duty Waterproof Electric Smoker Covers for New Model Smokers from Masterbuilt, Char-Broil and More, UV and Fade Resistant Square BBQ Grill Cover, Black
Flimsy metal - Tons of Rust My Last update... I have owned this grill for 5 years now. Cove...
UNICOOK Outdoor Smoker Cover with Heavy Duty Waterproof Material, Grill Barbecue Cover for Most Masterbuilt 40 Inch Electric Smokers and More, 28”W x 22”D x 39”H, Desert Sand
UNICOOK Outdoor Smoker Cover with Heavy Duty Waterproof Material, Grill Barbecue Cover for Most Masterbuilt 40 Inch Electric Smokers and More, 25”W x 17”D x 39”H, Desert Sand
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Missing Part / Broken Part This smoker showed up to me missing one of the rails that hold the racks in place. The first time I used it, the handle for one of the smoke dampers fell right off in my hand.So why 5 stars? Two words: CUSTOMER SERVICE!!!!I remember specifically ordering this grill because I noticed that the company responded to nearly every negative review and even some of the positive ones. When a company stands behind their product that well, you have to give them a chance. I was not disappointed…
Works great for occasional user! This product works as billed. Stainless steel grates are into their third season and still look brand new. No signs of rust, but I do keep it covered most of the time. The only issue is that there are times when it will not reach the desired temp (220-240 degrees) when it is cold outside. I do have some suggestions for you:1. In photo 1 see a simple addition I made to add liquid to the liquid holding tray while cooking. This is so you do not have to open the door to add liquid while…