Missing Part / Broken Part This smoker showed up to me missing one of the rails that hold the racks in place. The first time I used it, the handle for one of the smoke dampers fell right off in my hand.So why 5 stars? Two words: CUSTOMER SERVICE!!!!I remember specifically ordering this grill because I noticed that the company responded to nearly every negative review and even some of the positive ones. When a company stands behind their product that well, you have to give them a chance. I was not disappointed…
Works great for occasional user! This product works as billed. Stainless steel grates are into their third season and still look brand new. No signs of rust, but I do keep it covered most of the time. The only issue is that there are times when it will not reach the desired temp (220-240 degrees) when it is cold outside. I do have some suggestions for you:1. In photo 1 see a simple addition I made to add liquid to the liquid holding tray while cooking. This is so you do not have to open the door to add liquid while…
Amazon Customer
This smoker was highly rated and it proved to be easy to use and well made Having never used...
SUNAVO MT-05 Grilling thermometer Wireless Thermometer Grilling Meat Digital with Timer Alarm for Grilling Oven Kitchen Smoker BBQ Grill with Dual Temperature Probe
Shawn Cote
Serviceable, but... bad design and faulty parts It's my first smoker. I've used it a couple...
UNICOOK Outdoor 2 Burner Gas Grill Cover32 Inch Heavy Duty Waterproof Small Space Grill Cover, Fits Grill with Collapsed Side Tables for Weber Char-Broil Dyna-Glo and More, Desert Sand
Z Grills Buy One Get One ZPG-700E Wood Pellet Grill & Smoker, 8 in 1-Grill with Electric Digital Control, 2 Grills Covers Included, 700 sq in, BOGO 2 Covers
Jim H.
Poor heat controller and customer service Very happy with the kits assembly, with the qualit...
VicTsing Gas Grill Cover Heavy Duty Fits Most Brands of 3-4 Burner Grill – 60 inch 600D Waterproof BBQ Grill Cover + Storage Bag (UV & Dust & Water Resistant, Weather Resistant, Rip Resistant)
Missing Part / Broken Part This smoker showed up to me missing one of the rails that hold the racks in place. The first time I used it, the handle for one of the smoke dampers fell right off in my hand.So why 5 stars? Two words: CUSTOMER SERVICE!!!!I remember specifically ordering this grill because I noticed that the company responded to nearly every negative review and even some of the positive ones. When a company stands behind their product that well, you have to give them a chance. I was not disappointed…
Works great for occasional user! This product works as billed. Stainless steel grates are into their third season and still look brand new. No signs of rust, but I do keep it covered most of the time. The only issue is that there are times when it will not reach the desired temp (220-240 degrees) when it is cold outside. I do have some suggestions for you:1. In photo 1 see a simple addition I made to add liquid to the liquid holding tray while cooking. This is so you do not have to open the door to add liquid while…